I received my iPod Classic today. This is the second time I have used your Professional Installation, two years ago I used you for my iPod Video. You guys are GREAT!
... I will be back again when this battery goes out. Thanks again.
-- Cheryl T.
I purchased Professional Installation for my iPod Mini, a couple weeks had passed and I had not received my iPod back. I called customer service who took responsibility for the lost iPod in the mail by building a new iPod Mini for me. Thank you so much for providing great customer service and staying on top of this.
-- Wayne K.
Thanks so much, my battery arrived quicker than I thought, and I installed it myself....Nothing to it, do not be afraid to do it. If a 54 yr. old granny can do it, anyone can. Thanks for the great directions and the hair dryer hint helped, the not baking the ipod, just softening glue...
-- Carla W.
Wanted to say thanks to the fast shipping and that your product is great! My ipod works like new again!
-- Mike A.
Shipped fast, good instructions. good tools - I will recommend to friends.
-- Dave
Thank you. Your customer service was great, and I appreciate all the help I got! Thanks!
-- Melissa
Thanks a lot! Good cust. service!
-- Evan
It works great thanks so much. I have had this door stop for 2 years now.
Had to buy another ipod. Now my son can have an ipod as well. Thanks
-- M
I do appreciate your followup, as I am in sales and most often customer service is not something that is at the forefront of a business' concern
-- Kos
Thanks, I actually just recieved my shipment from you of that same battery and I will be ordering another shortly but I wanted to get this one installed first. Thanks again, Great product and great service, I will definitely pass this on to everyone.
-- Mike
I just wanted to thank you for a quick resolution to a problem I had w/an order. I followed the directions on my original order regarding battery installation and, viewing the replacement battery in the instructions as being black in color, removed what I thought was the foil covering from the replacement battery. To my dismay, it was not a cover and the battery was ruined. You quickly replied back to my letter with a new battery which has now been installed and I am once again enjoying my music. Just a quick thanks for that level of service, it was very much appreciated.
-- Steve K
I was going to wait and see if my sister needed a battery for her iPod mini, but you've convinced me to make an order. I'm amazed at level of customer service before the sale actually happened... now if only more online retailers were responsive like this. Thanks again.
-- Daniel
I started placing an order this afternoon, but I was checking out other stores for the best deals. From what I saw, your store has the best price, and the replacement plan is a good deal. I just place the order for my battery, along with a 3 year replacement plan. In this age of faceless ecommerce, I appreciate it when a company shows personal interest in communicating with their customers. I will recommend iPodBatteryDepot to my friends with iPods. Thanks
-- Dan L.
I just wanted to say thank you sooo much! Apple's customer service sucks!!! I sent it to them to replace the battery, willing to pay their $70+ charge, only to have it returned to me with nothing changed because there was a small ding on the back and supposedly their policy is that they cannot work on iPod's with physical damage. I was PISSED!! You pay $400 for an item and they won't even help you!!! Thankfully I found your site. I ordered last Friday and received in the mail the following Monday. Talk about fast shipping! It was cake to replace my battery. Thanks.
-- Mary M.
