FAQ's

Same-Day Shipping

If you place your order on any given business day (holidays excluded) before 1:00 pm Pacific Standard Time, we will ship the order the same day using your selected delivery method. We offer various UPS and US Mail shipping options for your convenience. - there are few exceptions see our policies for full details

Lifetime Warranty

All of our batteries come with a full lifetime warranty. (You might have purchased from us previously and the warranty might be different. We stand behind any warranty we sell at the time. If you have purchased a product by 6-30-8 we will upgrade your order to a full lifetime warranty. We are currently offering a LIFETIME Warranty on all of our batteries. You must return any defective items to us. See our full policy.

60 Days Money Back

We back our products with a no-questions-asked refund (excluding shipping charges) for any order returned within 60 days of purchase. See our full policy.

What forms of payment do you accept?

We accept VISA, MasterCard, American Express and Discover, Paypal, and Online Checks via PayPal for online payment.

Are the batteries pre-charged when they arrive?

Our batteries are not pre-charged. You must install the battery and charge the device with your AC adapter for at least 3 hours.

Sales Tax

We only charge sales tax for shipments to California. We do not charge sales tax for shipments to any other state or Country.

What is your privacy policy?

Our company privacy policy can be seen by clicking here.

What do I do with my old battery?

RBRC or Rechargeable Battery Recycling Corporation will recycle old working and non-working batteries for laptops. Call them at (800) 8-Battery or look them up at www.rbrc.org

Where do you Ship ?

We ship Residential and Businesses using either UPS or Postal Mail. We ship to PO Boxes, Military and Internationally using US Postal Mail.

How difficult is it to change the iPod Battery?

we have had over 85,000 people change their iPod Battery. Many people have changed their battery in 10 minutes.

With iPod Battery Depot it is easy to change your iPod battery.

	Special i-Tools included with every battery kit
	Detailed Written Instructions
	Easy to follow Video Instructions (available for most iPods)
	60 Day Money Back Guarantee (see policies)

**During certain times of the year we offer even lower prices to pass our savings on to our customers. During these times we charge a small nominal fee for a one year warranty and money back guarantee. You have the option to purchase or decline these add-ons during the low price sales.